A purchasing agent is a middleman, not a shop
HipoBuy does not sell its own goods. It buys for you in Chinese shops that do not ship abroad, receives the parcel in the warehouse, photographs it, stores it, and ships to a member state when you decide.
That changes everything: you pay twice (first the product, later international), you wait twice, and in between you can still cancel, consolidate or switch lines. Payment and tickets stay on https://hipobuy.com/.
Paste a Chinese link, or search in the app
HipoBuy starts the same way: paste a Taobao, 1688 or Weidian link, or type the name. The Chinese shop sees HipoBuy; you later see warehouse photos and a line to a member state.
If the search bar does not read the link, the next step is a manual form: name, size, colour and price in yuan. International freight is paid later, from the warehouse.
A spreadsheet is not an Excel file
In English the word still sounds like a grid of rows and columns. Here «spreadsheet» means a catalogue of product cards with a photo, a brand, a reference price and the link you paste into the agent.
What you see on w2clinks are cards, not cells. Each fiche has the link HipoBuy needs.
Thirty-three categories for the first day
Each card opens that category in the catalogue. Start with one: five categories in the first haul is the fastest way to an expensive, awkward box.
Nine statuses, three screens
You first pay the product plus domestic China freight to the warehouse. International comes later, when you pick a line to a member state. “Why is it stuck?” is almost always: you are looking at the wrong screen.
- Order SubmittedOrder sent, product paid in China.
- Order PlacedHipoBuy buys in the Chinese shop in your name.
- Seller ShippedThe Chinese seller has shipped.
- Arrived at WarehouseArrived at the warehouse.
- Inspection & StorageCheck, photos and storage. Live labels sit in the app.
- Shipping RequestedYou consolidate and book the international line.
- Parcel PackedThe box is packed.
- ShippedDeparture from China.
- DeliveredDelivered; confirm receipt in the app.
The first stretch lives under orders, then warehouse, then the parcel you submit. On 6 Oct 2026 the public estimator with destination a member state (form has no EU) (not a customs territory — pick ES/IE/IT), 1000 g and 35×25×10 cm showed among others pick ES/IE/IT in the form, n/a, n/a days, 0 lines. Amounts are USD on the official site and they change; open the estimator again. Official Help Center is a SPA (https://hipobuy.com/help). Desks document 90 free warehouse days from Stored; confirm that live Help copy the morning you ship (6 Oct 2026). This dest does not invent a storage window as a coupon. Orders stay on hipobuy.com.
A member state has lines, but not every line is open
Pick destination not a customs territory — pick ES/IE/IT in the public estimator — no login. The delivery address is a a real member-state address, not this hostname.
On 6 Oct 2026 the public estimator with destination a member state (form has no EU) (not a customs territory — pick ES/IE/IT), 1000 g and 35×25×10 cm showed among others pick ES/IE/IT in the form, n/a, n/a days, 0 lines. Amounts are USD on the official site and they change; open the estimator again. Import: taxation-customs.ec.europa.eu.
The weight you pay is almost never the scale alone
Many lines bill the greater of scale and volume. A common divisor is L×W×H (cm) / 8000. A down jacket is light and bulky: volume decides.
Example: 40×40×3 cm is 4800 cm³, divided by 8000 is 600 g volume at 200 g real weight. You enter your measurements in the public estimator — no login — destination not a customs territory.
Many products you cannot buy even if they appear
On the official site you will see cards without a price, or a manual form instead of a shop card. That is not a bug of this homepage: the source link is not buyable through the agent, or the price could not be read.
Rule: without a real price and variants, do not order. Tobacco, alcohol and medicines do not travel. Restricted is a purchase block, not a taxation-customs.ec.europa.eu seizure notice. HipoBuy does not sell its own stock.
Help, news and where to ask
Most first-order doubts repeat. They are answered on Help — its own URL, not an appendix of this homepage.